Locate your recording, generally it will either be in your Documents folder under Zoom (if recorded to your local computer) or in your Downloads folder if downloaded from the Cloud. If you have recorded your Zoom meeting to Cloud then you will need to download it first. Open your recording in the Photos app.

This can easily be done on Windows 10 using the Photos app which comes free with Windows 10.

If none of the above help, read on for solutions from Zoom.Sometimes your Zoom recording may have captured too much at the start, finish or both of your event, and you would like to remove those parts of the recording.

Additionally, you can use the Troubleshoot feature to determine if there is something wrong with your webcam.

On Windows computers, you can do this via the Device Manager.

Another solution regarding the webcam is to remove (uninstall) the webcam from your device and give it a clean reinstall.

You can use third-party software to download the update for you, or you can update it manually via the manufacturer’s site or Device Manager (on Windows).

Next, you want to update your webcam driver if it isn’t up to date. Visit the official Zoom download page and select the Zoom app or extension suited for your device or browser. If the device is up to date, perhaps your Zoom app is outdated.Next, ensure your device has all the latest system updates installed.If restarting Zoom doesn’t help, try restarting your device. When an app is misbehaving, you should try restarting it immediately.Do This First When Troubleshooting Your Webcam on Zoom Here you’ll find tips for Windows, Mac, iOS, Android, and Linux. Stick with us until the end, as you can use some of the advice whenever your webcam isn’t working.

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